kyarethmora

I am very disappointed and regret hiring them, the person with whom I had the first contact to sell me the package was very kind and quick to respond, when it was necessary for the photographers to contact me to organize us for the event, they made a Chat in which I I asked and time passed for me to receive an answer, but I still felt confident in what they had promised me. I asked them to divide the time since I had two ceremonies, one on Saturday and the other on Sunday, so I asked them what The photos were as natural as possible in terms of the ceremony, and the party. I asked them to only be there at the beginning of the party to take photos of me and my husband along with the guests at the time of the party. We didn't want so many posed photos. However, they did not take the time or the courtesy to ask if my husband and I wanted to be photographed. We were at a cocktail party at the entrance of the room. They were inside for an hour during which they took at most 10 photos of the room. They never came out to take photos at the cocktail party, they did not take photos of my husband and me while we were waiting at the reception, when the guests were entering, the only thing they did was take photos when my husband and I came in, by the way, terrible, for me it was a very important ceremony since I have three children and my husband and I wanted the family moment to really be seen. They never took a photo of me with my three children and my husband. I don't have photos of my dress, which I think was special. I trusted in them as professionals and I received Random photographs as if I had lent my professional camera to anyone and I asked them to please take photos of me, the lady who was with the photographer was very inaccessible, with a bad attitude, in all the photos she appears her, none of the photos look good, the photographer was kind but he was carried away by the lady's orders and in the end I am disappointed with what I received, there is no photo that I can say is professional, no photo that I want to put in a Marco and the package was not economical for what I received, after I received the video and the photos I told them that I was disappointed that it was not what I expected they told me that they were going to give me the real photos and this because I asked for them, now that not even the editing was good and to date I have not received anything, my wedding was in December 2022 and I am still waiting for the images, I asked them for a memory with the photos and Roxan was very formal about looking for me when I came to Playa Del Carmen to They pass me the photos but I bring my USB, they don't even have the delicacy to give me a USB so that they acquire and save my images, just remembering makes me angry because this memory really is for life and more so because of the meaning of getting married after 16 years and that my children were part of this and unfortunately I do not have it captured in images.