carolinesoaressantoss

In 2019 we closed our wedding with Espaço Villa da Mooca, in the amount of 20 thousand reais, we paid part in cash and the rest in 6 installments that were paid ALL DAYS.
With the beginning of the pandemic, we rescheduled the weddings a few times, but after several reschedules we decided to cancel, so far we had great service. They gave us the procedures of a congressional MP and that they would refund the full amount, for that we would need to wait for the deadline. In December 2021, the company contacted us and we had a meeting with the owner of the buffet who promised full reimbursement in 12 installments, payable from March/2022, we accepted and received the reimbursement agreement.
THEN THE NIGHTMARE BEGINS.
Since March we have tried to contact the company and we have not received any installments, at first they replied saying that they would check, but today we have no response through any service channel.
Reading reviews we realize that we are not the only ones who are experiencing this same problem.
OPEN YOUR EYES SO YOU DON'T LOSE YOUR MONEY IN THIS PLACE