pnelzerman

In our search for a wedding abroad we found Nicole. Initially a very nice impression, she was on top of everything and completely understood what we needed. Immediately after paying the first invoice the first points of criticism started; deadlines were not met, we were not regularly informed, the locations that were found were directly outside our budget or already fully booked. In December we became restless because our wedding would take place in August. A meeting was then scheduled at which we would discuss a plan of action, but she mainly wanted to announce that she was taking a holiday, which meant she would not return to work until mid-January. Still trying to keep the confidence. In January we found a location where she was only networking during the first contact instead of busy with our wedding. After a meeting about this in which we also asked the realistic question of how much added value she would add to our wedding, she indicated that she could not actually add that much anymore. She credited half of the invoice. Our aisle planner stated 6% but we had to pay 50%, ridiculous! Our case has now been submitted to legal aid and it has been stated that they will take over the case because we are completely within our rights. Paid the invoice through them to end the bad aftertaste of this collaboration, furthermore it is legally settled by them. Overall, our experience is that Nicole is a friendly lady who is enthusiastic about her work, but is actually only successful when it is basic work from her previous collaborations, as soon as custom work is involved (that is why we hired Nicole). agreements not fulfilled.