Clarissa

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Chalé Quintal

I used their services for my wedding:

Professionalism
Quality/Price
Recommend it?

Team completely cast to receive customers. Schedules and fixed dates. They do not accommodate or adapt to customers' needs. Weak and poorly prepared sales team, zero attention.

I sought them out several times to visit the place, without success. The professionals in charge in the sales area do not provide proper support, are evasive to answer questions and are unable to stick to the customer's need.

A pity, given that the place is beautiful and would have a lot of potential, if it weren't for this team.

24 March 2020

Blunie Brasil

I rated this service for my wedding:

Professionalism
Quality/Price
Recommend it?

Terrible attendance. A completely uneducated and rude person. I do not recommend. Highly unprofessional. Zero rating for customer service.

When I asked why I couldn't put my coat of arms in gold, the answer was: “We don't. Just accept what I am conveying to you.”

I don't know of a more inadequate way of expressing oneself and explaining to the client what is possible to be accomplished at work. Whoever treats the customer like that in a first conversation shouldn't even work with commerce.

23 June 2022