anja.dudkiewicz

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Pałac Rozalin

I rated this service for my wedding:

Professionalism
Quality/Price
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I strongly advise against and warn young couples against organizing a party in this place. The charming location tempted us to organize our international party at the Palace - unfortunately, we had no idea that cooperation with Rozalin Palace would turn into a real nightmare.

They treat the client with superiority, taking care only of their own interests. Zero understanding and logical thinking on the part of the owners. In the face of a pandemic, they tried to impose very unfavorable provisions to the contract at every step, hiding behind lawyers. Finally, our wedding, postponed by a year, could not take place due to the pandemic, but we were forced to claim our money back in court - of course, we won the case in 100%. The owner herself admitted that they have several other lawsuits pending with couples ... you don't need a better proof to sum up their approach to the customer. I hope they won't ruin anyone else's preparations for the most beautiful day of their lives like we did. Give a wide berth!

27 May 2023